Aaron's Inc Senior UX Designer, Ecommerce Team in Kennesaw, Georgia

About Aaron's:

Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 1,800 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally, and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

About Aaron's Tech:

In recent years, we’ve been on a journey to transform our business model with technology. We're not the slow, old-fashioned retailer you think we are. We used to be, but those days are long gone. In fact, we don't even think of Aaron's as a retail company. Instead, we think of Aaron's as a technology company that happens to lease furniture, electronics and appliances. This way of thinking has demanded a massive shift in who we hire, how we organize and lead our teams, and how we deliver our technology & services. It's simple: We hire smart people who are motivated by delivering big, impactful results, we point them at big problems to solve, and we get out their way.

We believe our technology team is unique and special, and after learning about us, we believe you will think so too. Find out more at http://tech.aarons.com .


As a Senior User Experience Designer at Aaron’s, you will join a ground-breaking UX practice working within our Digital Leasing Solutions Team. This individual will be well versed in UX principles, an evangelist for user-centered design concepts and will contribute to the team by way of effectively communicating that vision. Additionally, they seek out ways to mentor others in the practice and the team’s in which they are involved.

The Aaron’s technology team applies a modern, lean-thinking mindset to the delivery of its digital products and is looking for a candidate with relevant experience applying these principles.

This position will report to the Director of User Experience.

Expected Contributions and Responsibilities:

In the course of your work with Aaron’s digital products, including Aarons.com you’ll come in every day ready to tackle interesting, challenging work. Here’s what you’ll be doing:

  • Proactively seek a greater understanding of the Aaron’s customer through research and analysis and amplify the customer’s voice within the product delivery teams that are served.

  • Create user-centered designs by leveraging industry research, market analysis, customer feedback, analytics, and usability findings.

  • Engage directly with cross-functional product delivery teams to ensure UX design vision is preserved throughout implementation and delivery.

  • Facilitate discussions within the product delivery teams that work to streamline and improve UX design throughput.

  • Create interactive prototypes to validate theories of customer behavior, communicate intent to stakeholders, and demonstrate desired functionality to product team.

  • Use fact-based, user research techniques to evaluate and report impact of new designs.

  • Work in a collaborative environment with people who have a variety of skills — like user experience design, data analysts, digital marketers, content strategist, product management and front/back-end development — collectively contributing to the end product.

  • Work with product teams, applying lean-thinking product development principles and techniques including: just-in-time production, minimum viable product, validated learning, hypothesis-driven product development, small batch deployments, and an extreme focus on continuous improvement.

  • Focus on continuously improving and re-evaluating UX design operations within the product team you serve to ensure the fullest UX contribution. Position Requirements:

Education and Experience:

  • Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience

  • Ideal candidate will have 5+ years delivering UX design solutions for omni-channel ecommerce.

  • Hands-on expertise in all facets of User Experience Design including: user research, UI Design, information architecture, interaction design, visual design, and prototyping.

Position Requirements:

  • Proven experience working on an ecommerce team; delivering on multiple digital design initiatives in a fast-paced and challenging environment.

  • Highly collaborative and team-oriented.

  • Ability to facilitate design discussions that strive for better design decisions.

  • Exceptional communication skills (both written and verbal).

  • Intimate familiarity with Agile/Lean software development principles and mindset.

  • Well versed in UX Tools used to facilitate streamlined design process; UXPin, Sketch, Invision, Photoshop, illustrator, Trello, usability testing suites.

  • Strong research mindset. Leverages data and user feedback to support design decisions.

  • Values deadlines, sets realistic expectations around them, and then meets them.

  • Innovative thinker and self-managed; willing to think big and look for opportunities to challenge the status quo.

  • Passionate about learning and continuous improvement.

  • Ability to discuss UI patterns and their pros/cons depending on context of use, especially those contexts in which mobile and tablet devices are heavily used.

  • Demonstrates and understanding for responsive web design.

  • Strong yearning to actively pursue information to understand UX anti-patterns that can arise and always seek ways to resolve them.

  • Comfortable discussing different kinds of standards approaches such as style guides, component libraries, web standards, accessibility guidelines, brand guides, and SEO best practices.

  • Knowledge and a familiarity of HTML, CSS, and JavaScript coding to build complex UI and interactions for the web is a huge plus.

At Aaron’s, you will have access to a comprehensive benefits package that includes:

Paid time off including vacation days, sick days and holidays

Ongoing training and development

Medical, dental & vision insurance

401(k) plan

Stock Purchase Plan

Life insurance

Disability benefits

Employee Purchase Discounts

Aaron’s is an Equal Opportunity Employer.