Aaron's Inc Club Claims Specialist in Atlanta, Georgia

Aaron’s has a long legacy as an industry leader with continued growth. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.

As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve. We like to set the bar high, roll up our sleeves and work together to out-perform the competition. You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Interested in becoming a Club Claims Specialist ? As a Club Claims Specialist, you will manage the daily claims process of the Aaron's Club Program. This responsibility will involve being the liaison between Aaron's customers, Aaron's stores, and partner of the Aaron's Club program to ensure claims are received and processed in a timely manner.

Come see why the difference is personal at Aaron’s, connect with us today!

Job Duties:

  • Delivers consistent, high-quality service to customers & stores throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going support

  • Identify and recommend claims process improvements.

  • Initiates and conducts follow-ups via proficient use of claims systems and related business systems.

  • Maintains current knowledge of store operations and P&L, as well as Aaron's Club products & services.

  • Collaborates with Aaron's accounting, financial, IT, and audit teams to ensure the claims payments are received timely and applied accurately to the store P&L

  • Assists Aaron's stores with filing Club claims on behalf of the customer, ensuring all needed documentation is completed and sent to BMS, and all stores/customers are provided high-quality claim handling

Position Requirements:

  • HS Diploma, some college preferred

  • 3-4 years of experience

  • Knowledge and experience with Microsoft Office

At Aaron’s, you will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, sick days and holidays

  • Ongoing training and development

  • Medical, dental & vision insurance

  • 401(k) plan

  • Life insurance

  • Disability benefits

  • Employee Purchase Discounts

A drug screen and criminal background investigation are required before beginning employment at Aaron’s. A job performance reference check is also required.

Aaron’s is an Equal Opportunity Employer.